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Terms & Conditions

  1. WRITTEN QUOTATIONS

Quotations are valid for one month from date of issue, after which time a new quotation will be drawn up or costs may be amended. Drinkwater Tree Services Ltd reserves the right to refuse or decline work at its own discretion. 

 

  1. YOUR RIGHT TO CANCEL

You have 14 days from entering into the service contract in which you can cancel it. Drinkwater Tree Services Ltd will not start providing the service before the 14 day cancellation period has ended, unless this has been agreed.

If you wish to cancel, please detail by post or email within 14 days to Drinkwater Tree Services Ltd, Poplar Cottage, Tarnock, Axbridge, Somerset. BS26 2SL, or rob@tree-services.org.uk

 

  1. WORK CARRIED OUT

The contractor will also consider whether a Felling Licence is required from the Forestry Commission or if any other permissions are required i.e. Natural England / Environment Agency.

This legislation requires the contractor to assess the impact of the works which may result in works being delayed as a result of nesting birds, roosting bats or similar being present.

 

  1. PAYMENT TERMS

Invoices are due for payment upon completion of work within 7 days of delivery to the customer (unless otherwise agreed in writing prior to works beginning).

 

  1. DEBT COLLECTION PROCEDURE

If payment has not been made within 14 days a follow up call will be made. If payment has not been made within 28 days a follow up letter will be sent. After 42 days has passed small claims will be implemented.